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Privacy Policy
FINZIGO PRIVACY POLICY
(Last Updated: 24-May-25)
Supra Fintech India Pvt Ltd ("Finzigo," "we," "us," or "our"), registered in India, operates the website www.finzigo.net and associated mobile applications (collectively, the "Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Platform.
By accessing or using the Platform, you consent to the practices described herein. If you disagree, please discontinue use immediately.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Personal Information
- Full name, date of birth, gender
- Contact details (email, phone number, residential address)
- KYC documents (Aadhaar, PAN, bank details)
- Employment and financial information (for loan applications)
B. Technical & Usage Data
- IP address, device type, browser information
- Cookies and tracking technologies (see Section 6)
- Logs of Platform interactions
C. Sensitive Data (With Explicit Consent)
- Biometric data (for e-KYC verification)
- Camera/microphone access (for video KYC)
2. HOW WE USE YOUR INFORMATION
| Purpose | Examples |
|---|---|
| Service Delivery | Processing loan applications, account management |
| Verification | KYC compliance, fraud prevention |
| Communication | Transaction alerts, customer support, promotions (opt-out available) |
| Analytics | Improving Platform functionality, user experience |
| Legal Compliance | Regulatory reporting, dispute resolution |
3. DATA SHARING & DISCLOSURE
We may share your information with:
- Lending Partners: Banks/NBFCs for loan processing
- Service Providers: Cloud storage, analytics, payment gateways
- Regulatory Authorities: As required by Indian law (e.g., RBI guidelines)
- Business Transfers: In case of mergers/acquisitions
Third parties are contractually bound to maintain confidentiality.
4. DATA SECURITY MEASURES
- Encryption: SSL/TLS for data transmission
- Access Controls: Role-based access to sensitive data
- Retention: Stored only as long as necessary or mandated by law
5. YOUR RIGHTS
You may:
- Access, correct, or update your information via your account
- Withdraw consent (email: support@finzigo.net)
- Opt out of marketing communications (use "Unsubscribe" link)
- Request data deletion (subject to legal obligations)
6. COOKIES & TRACKING
We use cookies to:
- Authenticate user sessions
- Analyze traffic patterns
- Personalize content
Manage preferences via browser settings.
7. THIRD-PARTY LINKS
Our Platform may link to partner websites (e.g., lenders). Their privacy policies govern their data practices.
8. POLICY UPDATES
We reserve the right to modify this policy. Changes will be posted on this page with an updated "Last Revised" date.
9. GRIEVANCE REDRESSAL
For queries or complaints, contact:
Address:
Supra Fintech India Pvt Ltd
162, Siree, 2nd Cross, RR Layout,
Pattanagere, Bangalore – 560098
Response Time: 15 working days
COMPANY DETAILS
Registered Address:
Supra Fintech India Pvt Ltd
162, Siree, 2nd Cross, RR Layout,
Pattanagere, Bangalore – 560098
Customer Support: support@finzigo.net